Privacy Policy

Effective Date: 17 October 2026

Business Name: Redfern Cake Studio

Contact Email: Riley@RedfernCakeStudio.co.uk

At Redfern Cake Studio, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website RedfernCakeStudio.com/RedfernCakeStudio.co.uk and submit an inquiry through our cake and dessert order form.

1. What Information We Collect

When you fill out an inquiry or contact form on our website, we may collect:

Your full name
Your email address
Your phone number
Details regarding your event, date, location, dietary requirements, and custom cake/dessert preferences.

2. How We Use Your Information

We collect and use your personal information strictly for the following purposes:

To respond to your cake and dessert inquiries and provide quotes.
To communicate with you about your potential or booked order.
To maintain internal business records related to our orders and customer service.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. How We Store and Protect Your Information

Our website is hosted on the Wix platform, which securely stores form submissions in a protected database. We take reasonable precautions to ensure that your data is kept secure and protected from unauthorized access, loss, or misuse.

We will only keep your inquiry data for as long as necessary to fulfill your request or to manage our ongoing customer relationship, after which it will be securely deleted.

4. Cookies and Website Analytics

Our website is built on Wix, which may use standard cookies and analytics tools to ensure the website functions properly, analyze visitor traffic, and improve user experience. You can adjust your browser settings to refuse cookies if you prefer.

5. Your Data Protection Rights

Under UK data protection laws, you have the right to:

Access: Request a copy of the personal data we hold about you.
Correction: Ask us to correct any inaccurate or incomplete information.
Erasure: Ask us to delete your personal data ("Right to be Forgotten") when it is no longer needed.
Withdraw Consent: Ask us to stop processing your data at any time.

To exercise any of these rights, please contact us at: Riley@RedfernCakeStudio.co.uk.

6. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our business or legal requirements. Any updates will be posted directly on this page.